Spark Technology

Trust & compliance

Trust and compliance

Security in every layer, your data on your servers, and privacy and data-processing terms and a public contact for rights holders.

Security overview

  • Live channels and processed videos can be encrypted, and their keys reach only the devices that may play them.
  • Each device holds its own key and signs its requests; playback links are short-lived and limited to the viewer's device, network and assigned servers.
  • Staff sign in with two-factor authentication, with roles that give each person only what they need.
  • Every privileged action is recorded in a tamper-evident audit log.
  • Backups are stored encrypted, and updates are signed, so your servers install only genuine releases.

More on the security page.

Self-hosting and where data lives

You run the platform on servers you choose, in the country and data centre you choose. Your content, your subscribers and your viewers' data stay there. Our licensing service receives only the licence check-ins, with facts about the installation and no personal data of your viewers.

Payments

Card and SEPA Direct Debit payments are handled by Stripe and cryptocurrency payments by CoinGate. Card and bank details are entered with them and do not reach our servers; bank transfers go straight to our account.

Legal pages

Report a security issue

If you find a weakness in our services, write to [email protected]. Please give us time to fix it before you make it public.